What guarantees do you give on your products? We give 2 years’ (1 year for international) manufacturing warranty on all our products.
What does your manufacture warranty cover? Tumble Star’s manufacturer warrants its air products to be free from defects in workmanship and materials under normal use and service conditions. Warranty is not extended to, but not limited to, cuts, punctures, abrasions, burns, or use of abrasive or caustic cleansers.
What is your return policy? Returns within Australia are accepted for a full refund (minus freight costs) within 30 days of delivery. Return freight to be paid for by the customer. Goods must be in as-purchased condition, unopened in original condition, and undamaged. Please contact us for return authority. Returns are not accepted for International purchases.
We hold ourselves responsible for the item safely arriving to your door. If item(s) are damaged during shipping please advise us immediately.